CLASSIC HAIR HUB MARKETPLACE PRIVACY POLICY

Effective Date: August 18, 2026

Classic Hair Hub (“Classic Hair Hub,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through ClassicHairHub.com and the Classic Hair Hub marketplace (“Platform”).

This Privacy Policy explains how we collect, use, disclose, store, and protect information when Customers, Service Providers, website visitors, and other users access or use the Platform.

By using Classic Hair Hub, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Personal and Contact Information

  • Name
  • Email address
  • Telephone number
  • Mailing or service address
  • Account information
  • Profile information
  • Communications with Classic Hair Hub
  • Other information you voluntarily provide

Service Provider Information

If you register as a Service Provider, we may collect information such as:

  • Name and business name
  • Contact information
  • Professional profile
  • Service categories
  • Service descriptions
  • Prices
  • Availability
  • Service locations
  • Photographs and portfolio content
  • Professional licenses or registration information
  • Certifications
  • Insurance information, when applicable
  • Identity or verification information
  • Payment and payout information
  • Tax-related information when required
  • Customer ratings and reviews

We may collect information necessary to verify that Service Providers meet applicable Platform or legal requirements.

Customer and Booking Information

When a Customer searches for or books a service, we may collect:

  • Customer contact information
  • Selected Service Provider
  • Service requested
  • Appointment date and time
  • Service location
  • Booking history
  • Cancellation information
  • Payment status
  • Communications relating to the appointment
  • Ratings and reviews

Payment Information

Payments may be processed by third-party payment processors. Depending on the payment system used, Classic Hair Hub and/or its payment processor may receive information relating to:

  • Payment method
  • Transaction amount
  • Transaction status
  • Refunds
  • Chargebacks
  • Provider payouts
  • Billing information

Classic Hair Hub may not directly store complete credit or debit card numbers when those details are collected and processed directly by an authorized payment processor.

Device and Usage Information

When you access the Platform, we or our service providers may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referral URLs
  • Dates and times of access
  • Interactions with Platform features
  • Approximate location derived from IP address
  • Cookies and similar technologies

2. LOCATION INFORMATION

Classic Hair Hub may collect location-related information when necessary to help users locate Service Providers, identify service areas, facilitate appointments, or provide location-based Platform features.

Depending on the features available, users may provide a city, ZIP code, service address, or other location information.

If Classic Hair Hub offers device-based precise location functionality, such information will be collected subject to applicable permissions and consent requirements.

Users may be able to control device location permissions through their browser or device settings.

Disabling location access may limit certain location-based features, but users may be able to manually enter a service location where that functionality is available.

3. HOW WE USE PERSONAL INFORMATION

  • Create and maintain user accounts
  • Create Service Provider profiles
  • Facilitate searches for Service Providers
  • Facilitate bookings and appointments
  • Process payments and Provider payouts
  • Communicate regarding bookings
  • Send transaction confirmations and receipts
  • Provide Customer support
  • Verify Provider information and qualifications
  • Prevent fraud and unauthorized activity
  • Investigate complaints and disputes
  • Process cancellations and refunds
  • Maintain Platform security
  • Improve the Platform
  • Personalize the user experience
  • Analyze Platform usage
  • Send promotional communications where permitted
  • Enforce our Terms & Conditions and policies
  • Comply with legal obligations
  • Protect the rights, safety, and property of Classic Hair Hub, its users, and others

4. HOW INFORMATION MAY BE SHARED

Between Customers and Service Providers

When a Customer books a Service Provider, certain information may be shared between the parties to facilitate the appointment. For example, a Provider may receive information such as the Customer’s:

  • Name
  • Booking information
  • Contact information
  • Appointment details
  • Service location where necessary
  • Information the Customer provides relating to the requested service

Customers may receive relevant Provider profile and booking information. Users must use information obtained through Classic Hair Hub only for legitimate purposes related to the Platform, bookings, or services.

Service Providers and Vendors

We may disclose information to companies that help operate Classic Hair Hub, including:

  • Payment processors
  • Website hosting providers
  • Cloud service providers
  • Email and communication providers
  • Analytics providers
  • Fraud prevention and security providers
  • Identity or Provider verification services
  • Customer support services
  • Professional advisers

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to subpoenas, court orders, or lawful government requests
  • Investigate suspected fraud
  • Enforce our agreements
  • Protect the safety of users
  • Protect Classic Hair Hub’s legal rights
  • Prevent unlawful activity

Business Transfers: If Classic Hair Hub undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

5. COOKIES & TRACKING TECHNOLOGIES

  • Maintain user sessions
  • Remember preferences
  • Improve Platform functionality
  • Understand website usage
  • Detect security threats
  • Measure Platform performance
  • Support advertising or marketing where applicable

Users may be able to restrict cookies through their browser settings. Disabling certain cookies may prevent some Platform features from functioning correctly. Where required by applicable law, Classic Hair Hub will provide additional choices or obtain consent regarding non-essential tracking technologies.

6. COMMUNICATIONS & NOTIFICATIONS

  • Account activity
  • Bookings
  • Appointment confirmations
  • Cancellations
  • Payment activity
  • Provider payouts
  • Security notices
  • Policy changes
  • Customer support
  • Other important Platform matters

Users may also receive promotional emails or marketing communications where permitted. Users may unsubscribe from promotional emails using the unsubscribe instructions included in those communications. Opting out of marketing does not prevent Classic Hair Hub from sending necessary transactional, security, account, or booking communications.

7. RATINGS & REVIEWS

Classic Hair Hub may allow Customers to rate or review Service Providers and may allow other forms of marketplace feedback.

Reviews, ratings, usernames, profile photographs, or related information may be displayed publicly or to other Platform users depending on Platform functionality.

Users should not include sensitive personal information in publicly visible reviews.

Classic Hair Hub may moderate or remove reviews that violate Platform policies.

8. SERVICE PROVIDER PROFILES

  • Provider or business name
  • Profile photograph
  • Portfolio photographs
  • Services offered
  • Service descriptions
  • Prices
  • General service location or service area
  • Availability
  • Qualifications
  • Ratings and reviews

Service Providers should not submit information to a public profile that they do not want displayed to Platform users.

9. DATA RETENTION

  • Operate the Platform
  • Maintain accounts
  • Complete transactions
  • Maintain financial and business records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet tax, accounting, regulatory, or legal requirements

Retention periods may vary depending on the type of information and applicable legal obligations. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

10. DATA SECURITY

Classic Hair Hub uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic storage system, or security system can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials.

11. ACCOUNT & PASSWORD SECURITY

  • Use secure passwords
  • Avoid sharing account credentials
  • Change compromised passwords promptly
  • Notify Classic Hair Hub of suspected unauthorized account activity

Classic Hair Hub may take reasonable measures to secure, restrict, or suspend an account when suspicious activity is detected.

12. YOUR PRIVACY CHOICES & RIGHTS

  • Access to certain personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • Information regarding how personal information is processed
  • A copy of certain personal information
  • Opt-out of certain marketing communications
  • Other rights provided by applicable privacy law

Certain information may need to be retained despite a deletion request where retention is required or permitted for legal, security, fraud-prevention, accounting, transaction, dispute, or other legitimate purposes.

To submit a privacy request, contact: info@classichairhub.com. Classic Hair Hub may take reasonable steps to verify your identity before processing certain requests.

13. FLORIDA PRIVACY RIGHTS

Florida residents may have additional privacy rights where the Florida Digital Bill of Rights or other applicable Florida privacy laws apply to Classic Hair Hub and the relevant processing activity.

Where applicable, Classic Hair Hub will process qualifying privacy requests and provide notices and choices required by Florida law.

Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived.

14. CALIFORNIA PRIVACY RIGHTS

  • The right to know what personal information is collected, used, or disclosed
  • The right to request deletion
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of personal information where applicable
  • The right to limit certain uses or disclosures of sensitive personal information where applicable
  • The right not to receive discriminatory treatment for exercising applicable privacy rights

Classic Hair Hub does not sell personal information for monetary compensation. If Classic Hair Hub engages in activities legally considered ‘selling’ or ‘sharing’ personal information under applicable California law, Classic Hair Hub will provide any legally required opt-out mechanism.

California privacy requests may be submitted to: info@classichairhub.com.

15. USERS OUTSIDE THE UNITED STATES

Classic Hair Hub is currently intended primarily for users and Service Providers located in the United States.

If you access the Platform from outside the United States, your information may be transferred to, processed, and stored in the United States, subject to applicable law.

Classic Hair Hub does not represent that the Platform is appropriate or legally available in every jurisdiction.

16. CHILDREN’S PRIVACY

Classic Hair Hub is not intended for children under the age of 13 to independently create accounts or submit personal information.

Parents or legal guardians may book eligible services for their children where permitted by the Platform and applicable law.

If Classic Hair Hub learns that personal information was collected directly from a child under 13 without legally required parental consent, we will take reasonable steps to delete the information as required by law.

17. SENSITIVE INFORMATION

Users should avoid providing sensitive personal information that is not reasonably necessary for use of the Platform or performance of a booked service.

Where Classic Hair Hub processes information legally classified as sensitive personal information, we will handle such information in accordance with applicable privacy laws.

18. THIRD-PARTY WEBSITES & SERVICES

Classic Hair Hub may contain links or integrations with third-party websites, payment processors, social networks, or other external services.

Classic Hair Hub does not control the privacy practices of independent third parties.

Users should review the privacy policies of third-party services before providing information directly to them.

19. PAYMENT PROCESSORS

Classic Hair Hub may rely on third-party payment processors to process Customer payments and Service Provider payouts.

Payment processors may independently collect and process financial information according to their own privacy policies and legal obligations.

Users should review the applicable payment processor’s privacy terms where provided.

20. FRAUD PREVENTION & PLATFORM SAFETY

  • Detect fraud
  • Investigate suspicious transactions
  • Prevent unauthorized account access
  • Investigate violations of Platform policies
  • Protect Customers and Service Providers
  • Respond to chargebacks and payment disputes
  • Maintain Platform security

21. PRIVACY REQUEST VERIFICATION

Before fulfilling certain privacy requests, Classic Hair Hub may need to verify the identity of the person making the request.

Information provided for verification will be used for the verification process and other legally permitted purposes.

Authorized agents may submit requests where required by applicable law, subject to appropriate verification and authorization procedures.

22. NON-DISCRIMINATION

Where required by applicable privacy law, Classic Hair Hub will not unlawfully discriminate against a user for exercising applicable privacy rights.

23. CHANGES TO THIS PRIVACY POLICY

  • Platform features
  • Business practices
  • Technology
  • Service providers
  • Legal requirements
  • Privacy practices

When material changes are made, Classic Hair Hub may provide notice through the Platform, by email, or through another appropriate method where required.

The Effective Date at the top of this Privacy Policy will indicate when the current version became effective. Users are encouraged to review this Privacy Policy periodically.

24. CONTACT CLASSIC HAIR HUB

Questions, concerns, or privacy requests may be directed to:

CLASSIC HAIR HUB
Website: ClassicHairHub.com
Email: info@classichairhub.com
Mailing Address:
2500 W International Speedway Blvd
900 #1185
Daytona Beach, FL 32114
Effective Date: August 18, 2026